4
Open
2
In progress
86
Resolved (30d)
47m
Mean time to repair
Incident Queue
5 active · audit trail enabled
| ID | Segment | Type | Severity | Status | Assignee | Opened |
|---|---|---|---|---|---|---|
| INC-2041 | Pipe-05 N | Leak | Critical | Verifying | Crew A · DRN-02 | 2m |
| INC-2040 | Pipe-12 E | Pressure drop | High | Dispatched | Crew B | 11m |
| INC-2039 | Pipe-22 S | Transient | Medium | Queued | — | 37m |
| INC-2038 | Pipe-08 W | Flow imbalance | Medium | In Progress | Crew C | 1h 12m |
| INC-2037 | Pipe-17 N | Leak | Low | Resolved | Crew A | 3h 04m |
Audit Trail · INC-2041
- 14:04AI Triage
Created INC-2041 · Critical · Pipe-05 N
- 14:04Dispatcher
Assigned Crew A · DRN-02 dispatched
- 14:11DRN-02
Thermal anomaly confirmed · uploaded evidence
- 14:18Crew A
On site · isolating Valve V-08
- 13:59Dispatcher
Escalated INC-2040 to High
SLA Performance · last 30 days
Target: resolve Critical < 60minCritical92% on time
High88% on time
Medium95% on time